The operational engine of your business, handled properly
Less time spent chasing, organising and firefighting.
More time to focus on running and growing your business.
So nothing falls through the cracks and you're not the one having to hold it all together.
Ad hoc or ongoing support
(hourly from £40ph, or as a monthly retainer for regular ongoing support)
Business Operations Solutions
Bookkeeping, invoicing and credit control (experienced with Xero, FreeAgent, Zoho)
Payment tracking, expense recording and financial data entry
Payroll processing and setup
Process design, workflow documentation and SOPs
Systems setup, dashboards and KPI tracking
Diary, inbox and meeting management
Document creation, formatting and proofreading
Data entry and CRM/database management
Compliance tracking and business documentation
Project and task coordination
Services
I take care of a range of finance-related administration, helping you keep information organised and making sure important tasks don't get overlooked. This includes bookkeeping (experienced with Xero, FreeAgent, Zoho Books), invoicing and credit control, payment tracking and follow-up, expense recording and receipt organisation, timesheets and financial data entry, and maintaining spreadsheets for budget monitoring. I can also support with payroll processing and setup and pension set up and filing.
This is administrative support rather than regulated accounting or tax advice.
Finance Administration
Reliable support with the day-to-day tasks that keep your business moving. I can provide an additional layer of support to busy business owners and senior leaders, taking care of the detail so you can concentrate on the bigger picture. You get reliable, professional support behind the scenes, without the commitment of employing someone full-time.
This can include diary and inbox management, meeting scheduling and preparation, document creation and proofreading, data entry, CRM and database management, and building the spreadsheets, trackers and reports that keep you informed.
Business Administration
Good compliance is about more than having policies sitting in a folder. It is about having the right processes, records and evidence in place and knowing when they need to be reviewed or renewed. My aim is to move compliance away from being a last-minute scramble and make it part of your normal business processes.
I can help by maintaining compliance records and documentation, tracking certifications, accreditations and renewal dates, coordinating evidence for audits, tenders and client requirements, and keeping policies and procedures up to date and easy to find when you need them.
Compliance
& Business Documentation
I provide practical business operations support to help small businesses become more organised, efficient and easier to manage.
Whether you need help getting your day-to-day operations under control, improving existing processes or putting better systems in place, I work alongside you to bring structure, clarity and consistency to the business.
The focus isn't just on getting tasks done, but on making the way your business operates more efficient and sustainable. From spreadsheets and dashboards to workflows, templates, SOPs and task trackers, I build systems that work for your business rather than creating more administration by reviewing what's already in place, documenting clearer processes, and helping you monitor the KPIs and actions that matter.
Business Operations
& Process Improvement
Founders and small business owners who need reliable operational support, whether that's a few hours a week keeping the books straight, or a proper overhaul of how your business runs day to day.
Who it's for
Ad hoc hours, a regular weekly or monthly block, or a project basis, whatever suits your business. We'll figure out the right fit on a free discovery call.
How it works
From £40/hour for finance or general administrative support and operational system, process or project set-up or improvement
Retainers and hour bundles available. Get in touch to discuss what fits your business
Pricing
Get in touch to streamline your operations,
or book a free discovery call and we'll talk it through.
“When we brought Lindsey in, our payroll and processes were a bit of a mess. She quickly put that right building out HR, compliance, finance and payroll processes that were practical, not overengineered. That gave us the structure and confidence to scale properly, with a stronger team and consistently great service to our clients. Lindsey became a genuinely trusted part of the business, and I’d recommend her without hesitation to any growing company needing HR and operational support.”
Ricky Herbert, Head of Operations - SRS PeopleBusiness Operations Support Frequently Asked Questions
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It means taking care of the practical processes and tasks that keep your business running smoothly. This can include general administrative support, finance administration (e.g. bookkeeping or invoicing), system implementation, process improvement, reporting or project coordination.
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Yes. I can support you beyond simply completing a list of tasks. I can review how you're currently working, identify inefficiencies and help you introduce better processes, systems, templates and workflows.
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Yes. I can help you create practical processes, SOPs, templates, trackers and systems that give you more structure and make your business easier to manage as it grows.
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Yes. I can provide bookkeeping and finance administration support within the scope of the services I offer. Where something requires an accountant or regulated financial advice, I'll make that clear and work alongside your accountant where appropriate.
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Absolutely! That's exactly the sort of situation where additional operational support can make a real difference. I can help organise your workload, documents, processes and systems and put some structure in place so things are easier to manage going forward.
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Yes. If you've fallen behind with HR administration, documentation, compliance records or general business administration, I can help you get things back under control and then put systems in place to make it easier to stay on top of them.