I’m a qualified HR (Associate CIPD) and business operations professional, with two decades' experience turning chaotic, under-resourced back offices into calm, compliant, well-run ones.
Hi, I’m Lindsey…
I've spent that time working across the public and private sector, in both large organisations and fast-growing start-ups.
Most recently, I was Head of People, Operations & Culture at a fast-growing EdTech/RecTech start-up, where I built the HR and finance functions from scratch; taking the business from zero to 100% HR compliance, cutting payroll costs by 25%, and leading a culture shift that reduced staff turnover by 75%.
Before that, I ran the entire non-curriculum operations, including HR, finance, compliance and premises, of a primary school, and spent five years in the NHS leading service improvement projects.
That breadth is what makes me, and the service I offer, unique. Whether you need your HR admin sorted, your bookkeeping under control, or proper day-to-day processes put in place, I can help. Moreover, if you need a qualified HR consultant to train line managers, run a wellbeing programme, or handle a disciplinary or grievance process properly, I can do that too.
I set up LGD Business Support Solutions to make that kind of experience accessible to founders and small business owners who don't yet need, or can't yet justify, a full-time hire, but do need things done properly. I'm CIPD Level 5 qualified, and I bring the same calm, methodical approach whether you're a sole founder or a 70-person scale-up.
I like structure. I like getting to the bottom of a mess, and I like seeing a business run more smoothly because of something I've put in place. What’s more, because you will always deal directly with me, you'll always know who you're talking to and have consistent quality, every time.
My approach is practical and straightforward. I take the time to understand how your business actually works, what you're trying to achieve, and what's getting in the way. Then we work side by side to put the right processes, systems and support in place.
You don't need to have everything figured out before you get in touch. Whether it's a one-off project, extra capacity during a busy period, or ongoing support as you grow, I tailor what I do around what you actually need.
How I work
Founders, start-ups and small teams going through growth or change, from a sole founder taking on their first hire, to an established team whose systems haven't kept up. Some clients need a specific HR issue sorted; others want ongoing support as they grow. Either way, I work around what you actually need, not a fixed package.